Award, debrief and protest
Most firms treat a loss as the end of the transaction. It is the cheapest information you will ever get about how a customer evaluates, and it is an entitlement.
openness 61 of 99: a door exists here
By the end of this module you will be able to
- Request a debrief in time, and ask questions that produce useful answers
- Read the award notice for what it tells you about the next competition
- Say what a protest is, what it costs, and when it is genuinely warranted
- Check an awarded contract against your own proposal before the kickoff meeting
- Record the outcome so that next year's bid decisions are better than this year's
The debrief
On competitive negotiated procurements, an unsuccessful offeror who requests a debrief in writing within the stated period is entitled to one. Timing matters: request it promptly, because the entitlement and the protest clock both run on short deadlines.
A debrief should tell you the evaluation of your own proposal, the significant weaknesses or deficiencies found, the overall rating of the winner, the award price, and the rationale. It will not give you the other proposals or a competitor's confidential information.
How to get value from it: send specific written questions in advance rather than asking how you did. Ask which factor cost you the most points, what a higher rating would have required on that factor, and whether anything was found non-compliant. Take notes and keep them; three debriefs from the same office will show you a pattern.
Request a debrief when you win too. It tells you what nearly went wrong and what the office actually valued.
The rest of this module opens with your name and email
All sixteen modules open on this device for about six months. No card and no password.
Still to come in this module
- Questions worth sending in advance
- Protests, honestly
- The three forums, in outline
- Reading the award notice for the next competition
- If you won
- Record the outcome while it is still true
- Questions at this stage